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Fire & Water - Cleanup & Restoration

A Willoughby, Ohio Water Damage Restoration Project for the Books

10/24/2023 (Permalink)

In November of 2022, SERVPRO of Mentor was called to complete a water damage restoration in Willoughby, Ohio. The origin of the issue stemmed from the refrigerator’s main supply line, and swift action was necessary to avoid further damage from occurring both at and surrounding the source.

To learn more about how we were able to answer the call and provide our water damage restoration services, review our case study or reach out to our team today.

Why This Home Needed Our Water Damage Restoration Services

After an initial assessment of the water leak in this Willoughby home, our team determined that the damage was a Category 2, Class 3, meaning that there was a moderate level of contamination which had the potential to affect the structural integrity of the home’s foundation.

Though the refrigerator leak was the source of the damage, our team was concerned with the extent of the water seepage in both the kitchen and the living room. The confirmed affected areas upon inspection included the vinyl plank flooring and cabinets in the kitchen, as well as the carpet in the living room.

How Our Team Managed This Willoughby Water Damage Repair

Based on our thorough observation and notes regarding the extent of the damage, our team at SERVPRO was able to create a plan of action and get to work. As always, safety and preventative measures were followed before any cleanup was conducted. This included containing the Willoughby, Ohio water damage restoration only to the affected areas, laying out non-skid floor protection, and removing any of the existing debris present in the kitchen and living room.

Once it was time to conduct our water damage restoration services in Willoughby, our steps for cleaning up the kitchen included:

  • Packing up cabinets, detaching sinks, and capping water lines
  • Removing the counters and cabinets from the kitchen
  • Tearing out the vinyl plank flooring and cove base
  • Conducting flood-cut drywall operations

Though we did all that we could to salvage the kitchen cabinets, four out of five of them were too damaged to reinstall. So, as the customer and the insurance company mutually agreed on, the cabinets were disposed of off-site.

As for the living room, the steps for cleaning up the water damage included the following:

  • Detaching the base trim and flood-cut drywall
  • Lifting the carpet and tearing out the pad
  • Steam cleaning and performing EPA measurements

After the main cleanup for this Willoughby water damage repair was finished, ongoing monitoring of the affected areas, as well as outlines for completing the project, were conducted the following day to ensure the project was wrapped up before our departure.

Our Final Thoughts on This Water Damage Restoration in Willoughby, Ohio

At SERVPRO of Mentor, we want to share our water damage repair expertise with customers in need. That is why we work with families from start to finish in order to create a definitive plan and completely eradicate the water damage at its source. Our team of experts is also proud to serve the following areas and beyond:

Overall, our team wants to ensure that your water damage restoration needs are fully met, whether a problem arises during the day or even when an unexpected leak occurs in the middle of the night. Let us provide the proper cleanup and restoration to your home to make it feel like the damage never even happened.

Contact SERVPRO for Water Damage Restoration Services!

If you’re looking to learn more about how the SERVPRO of Mentor can assist you with all of your water damage repair needs, do not hesitate to contact our team today. We look forward to assisting you!

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