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First steps after water damage in Mentor, OH

1/1/2020 (Permalink)

Suffering a water loss can be a hectic and stressful time. Emotions run high and often times you don’t even know where to start!

The first step should always be to identify the source of incoming water then shutoff or stop the water source if possible. We recommend having the source fixed before we arrive on site to avoid more damages from occurring. 

Next make sure to turn off all electrical appliances around the affected area to reduce electrical hazards and turn off the circuit breakers supplying electricity to the wet areas.

You will want to remove excess water by mopping or blotting and make sure to never use a regular vacuum to remove water! Keep furniture safe from additional damage by placing aluminum foil or wood blocks between furniture legs and wet carpeting/flooring. When disaster strikes, our team is available to come assess the damage and get the drying process started 24/7. When water damage strikes in Mentor, OH we are the company to call. 

Freezing pipes in Mentor, OH

12/12/2019 (Permalink)

Unfortunately, water damage doesn’t take a holiday. Water damage in Mentor, OH can occur at any time of the year, whether it be from a severe storm, a leak, burst pipe, toilet overflow, a broken water supply line, knowing who to call when a water damage occurs is crucial. SERVPRO of Mentor is your local water damage repair professionals in Mentor, OH.  Our certified technicians are ready for whatever happens 24/7, 365 days a year.  We will respond to the 2am water damage emergency, water damage cannot wait. The longer you let water damage sit, the more expensive repairs will be.  With our trained professionals and state of the art equipment we are able to effectively dry out the structure of your home or commercial space.

We all know how cold Cleveland winters can get. Water damage can happen due to a burst pipe that occurred during freezing cold temperatures overnight. Our crews will respond quickly, minimizing the damage within the home or building.

When disaster strikes, Call SERVPRO of Mentor.

We have drying down to the science

11/12/2019 (Permalink)

Bathroom water damage resulted in flooring being torn out in Mentor, OH This bathroom suffered water damage in Mentor, OH. Our team dried out the bathroom and then began necessary repairs.

Did you know SERVPRO of Mentor’s certified water damage professionals are trained in the science of drying?

If your Mentor, OH home has water damage, your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. However, our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Mentor will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your water damage restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Heavy rains causing water damage in Mentor, OH

10/24/2019 (Permalink)

You never want to discover water damage in your Mentor, OH home, but the unfortunate reality is that many homeowners will have to deal with this problem at some point. Basement flooding and water damage are the most common because of everything from ruptured pipes to major storms in Mentor can happen at any time. How you handle the issue is important, and this is because a fast response may minimize the chance of mold growth in your home and costly damages that may be prevented. Our teams are available 24/7 because we understand that water damage can’t wait. SERVPRO of Mentor is faster to any size disaster. Give us a call when disaster strikes.

Basement flood cleanup in Mentor, OH

10/15/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Mentor basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

SERVPRO of Mentor specializes in basement flooding cleanup. From a small flood to a large loss, our team is here to help 24/7. Water damage repairs in Mentor can seem small but mold can begin to grow in as little as 48 hours. So it's important to act quickly and call us as soon as water damage happens so we can help minimize damage costs! 

Water Damage Repair in Mentor

10/7/2019 (Permalink)

No matter the size of your water damage, it is nothing to be taken lightly. What may seem to be a small problem could cause large structural or air quality issues over a period of time. It’s important to have certified water damage professionals called in to handle the damage.

How a water loss is handled is the most important thing. Your quick action is important. Time really can be money when it comes to water damage repair in Parma, OH. Make SERVPRO of Mentor your first call. Our team is available to help 24/7. The last thing a property owner wants is for a seemingly small problem end up being a long-term threat to a home or business. That is where SERVPRO of Mentor comes in the picture. Using the proper tools and expertise to identify and dry unseen water will prevent further damage to your property. Technology and equipment combined with the knowledge and training of SERVPRO professionals will ensure that you and your property are getting the best treatment possible.

Water Removal and Cleanup in Mentor

9/15/2019 (Permalink)

When your Mentor, OH home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Mentor is your local water removal company. We specialize in water damage cleanup in Mentor, OH.

Our certified technicians will preform an advanced water damage inspection and utilize advanced equipment to help them find the moisture and so they remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal and are kept up to date every step of the way.

This time of the year homes are prone to flooded basements because of heavy rains. It’s important to make sure your gutters remain cleaned and clear to help draining water stay on the outside of your home where it belongs!

If you are faced with water damage call SERVPRO Mentor.

Quick Response Saves you Money!

9/6/2019 (Permalink)

A pipe break in your Mentor, OH home can cause major damages if not taken care of in a timely manner.  SERVPRO of Mentor is the company to call in any emergency water clean up situation in Mentor, Perry or Madison. 

We are locally owned and operated. Our crews are certified and trained to handle disasters of any size. Water damage can come in many different forms and its important to call in professionals when you are in need of water damage repair because our crews are trained to look for the details and any underlying issues. Your safety is our top priority. We make disasters "Like it never even happened." 

SERVPRO of Mentor can be called 24/7 for help and questions anytime. We are available 365 days a year. 

Do you know the Categories we use to classify water damage in your Mentor Home?

7/28/2019 (Permalink)

IICRC Standard and Reference Guide for Professional Water Damage Restoration sets three categories of water that cause damage in buildings. They are summarized as follows: 


Category 1 Water - Refers to a source of water that does not pose substantial threat to humans and classified as "Clean Water". Category 1 water may become contaminated if it mixes with soils or floor coverings, building assemblies, etc... Time and temperature can promote growth and amplification of microorganisms in water can cause Category 1 water to degrade.


Examples of category 1 water are: a broken water supply line (including the toilet), and tub or sink overflows. 

Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants.  These contaminants can cause discomfort or sickness when exposed or consumed. This water type carries micro organisms and is nicknamed "Gray water."

Examples of category 2 water are:  toilet bowls with urine (no feces), sump pump failures, dishwasher water discharge, and washing machine water discharge. 

Category 3 Water - Nicknamed "Black Water" and are grossly unsanitary. These indoor water sources contain unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness.

Examples of type 3 water are:  water sources from sewage, seawater, stream or river water, ground surface water or standing water. 

Category 2 Water that is not promptly removed and remained stagnant may be re classified as Category 3 Water. Toilet back-ups that originate from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Knowing the classification of your water in your Mentor home may help you understand personal safety concerns and the necessary material and debris removal anticipated.

If you have water damage, give us a call!

Emergency Services we provide for Mentor homeowners

7/16/2019 (Permalink)

SERVPRO of Mentor provides Emergency Board Up and Roof Covering/Tarps for Mentor homeowners.

SERVPRO of Mentor offers board up/roof covering service that can greatly help Mentor homeowners minimize potential damage to your property from a storm or help you secure your property after an unexpected disaster occurs such as damage from a car or tree. Water damage that goes untreated will eventually make its way from your roof to the very foundation of your Avon home.

Here’s how SERVPRO of Mentor can help you when disaster strikes:

  • Emergency Temporary Repairs: Help you minimize further damages, safely secure your property and begin the cleanup and restoration process.
  • Weatherization: Winterizing plumbing pipes is a process that prepares household plumbing for freezing temperatures that can cause leaks and breaks in the home
  • Generators and Temporary Power: Ensure that you have the power you need when your primary source is shut down.
  • Emergency Heating and A/C: HVAC Specialist available 24/7
  • Tree Impact/Removal: Emergency Tree removal, haul away, & stump grinding available. If you have tree damage to your home, we will be there to help and board up or tarp your home so it is secure until reconstruction begins.

SERVPRO of Mentor is a full-service restoration company. We work directly with your insurance to restore you home back to normal. 

If you have an emergency causing water damage to your Mentor home, we will be there to help 24/7!